Good Service vs. Platinum Service

” What’s the difference between ‘Good Service’ and ‘Platinum Service’? ‘Good’ is the enemy of ‘Great’.
So, ‘GOOD’ – that dog won’t hunt, anymore; it is about being ‘PLATINUM’!
See, … when I understand to see my Customers as my Guests, I don’t rush to serve them.
I stop looking at them through the lens of ‘Transaction’
and I see them through the lens of ‘Transformation’.
So, net-net takeaway: stop ‘Selling’ and start ‘Connecting’,
because when you ‘Sell’ that’s a ‘Transaction’.
When you ‘Connect’ that’s a ‘Relationship’! ”
~ Simon T. Bailey,
Executive Advisor, Author, Entrepreneur, Keynote & Hall of Fame Speaker,
Founder – Brilliance Institute & CEO of Simon T. Bailey International, Inc.
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Persevere to Your Success

“I am not the richest, smartest or most talented person in the world,
but I succeed because I keep going and going and going.”
~ Sylvester Gardenzio Stallone,
Actor, Screenwriter, Producer, and Director

Only One?

“Never depend on single income.”
~ Warren Edward Buffett,
Business Magnate, Investor, Philanthropist &
Founder of the Buffett Foundation

His Dreams & Destiny

“May all of God’s dreams for you come to pass.
May His destiny for you never be thwarted.”
~ Rory & Wendy Alec,
Founders, GOD TV

It’s About Loyal Customers

“Customers have high expectations,
so you need to deliver excellent service,
you need to deliver great products,
and you need to deliver them in a very cost-efficient way.
The company’s strategy is about loyal customers,
it’s about lasting relationships with our customers.”
~ Ana Botin
a.k.a Ana Patricia Botín-Sanz de Sautuola O’Shea
,
Banker & Chair, Santander Group

To Stay on Top of Things

When asked to share her secret to having a long career in a competitive industry:

“There is no secret. Prayer, good old-fashioned hard work, giving the personal touch,
never compromising my integrity, listening to good business advice
and keep a talented group of people on my team to help me stay on top of everything.”

~ Egypt Sherrod,
Multi-media Personality, Author, Real Estate Expert and Philanthropist.
~ Image via NAME HERE

A Claim to Fame

“My claim to fame will not be that I inherited my father’s company and bled it.
My claim to fame will be that I inherited my father’s entrepreneurship abilities and I built many companies.
Not only did I build them, but I trained and continue to train others to do the same thing.
I work with partners to ensure that they experience the kind of success that I am having.
I don’t know how a human being can enjoy himself any more than I am.”
~ Bernard Bronner ,
President and Show & Sales Director, Bronner Brothers,
Publisher,Upscale Magazine
& Partner, Rainforest Films

Just as Business Partners

“My husband and I sit down, just as business partners, around our kitchen table
and look at the schedule for the week and figure out
where we need to be and what we need to do,
what each of our commitments are and
what our children’s commitments are”
~ Egypt Sherrod,
Multi-media Personality, Author, Real Estate Expert and Philanthropist.

When YOU Own a Company

“Yes, I own my own company, and I prefer to say ‘mompreneur’.
Being a mommy you have to run your house, you’ve got to run your kids’ lives.
I think the key, and my number one tip, is making sure you have a great support team set up,
and communication within your household is key at all times.
It really comes into play when you have appointments, you know,
when you have to be here, so you have to be sure to communicate.”
~ Egypt Sherrod,
Multi-media Personality, Author, Real Estate Expert and Philanthropist.

Created to Endure & Flourish

Israel, sunset.
“Israel was not created in order to disappear – Israel will endure and flourish.
It is the child of hope and the home of the brave.
It can neither be broken by adversity nor demoralized by success.
It carries the shield of democracy and it honors the sword of freedom.”
~ John F. Kennedy,
35th President of the United States (1961-1963)

Complaint-Focused?

Doris Day quote,
“Gratitude is riches. Complaint is poverty.”
~ Doris Day
a.k.a Doris Mary Ann Kappelhoff
,
Actress, Singer, Animal Rights Activist & Hotelier
~ Image via Wikipedia Commons

Financial Reasons

“Money is better than poverty, if only for financial reasons.”
~ Woody Allen,
Actor, Writer, Director,Comedian, Playwright
~ Image via NAME HERE

Philanthropy Is the Thing

“Philanthropy is the thing that I am really excited about,
and having success means I can do more.”
~ will.i.am
a.k.a William James Adams
,
Founder of i.am Angel,
Director of Creative Innovation for Intel (2011),
Founder of The Back-Eyed Peas,
Rapper, Singer, Songwriter, Entrepreneur,
Actor, DJ, Record Producer, Philanthropist,
Grammy Awards (7), American Music Awards(8), Billboard Music Award,
Daytime Emmy Awards (2), Latin Grammy Award, Television Rack Awards (10x),
Teen Choice Award, MTV Video Music Awards (2) and World Music Awards (3)

Abundance Appears

“When you are grateful, fear disappears and abundance appears.”
~ Anthony Robbins a.k.a Anthony J. Mahavorick,
Life Coach, Speaker, Actor, Philanthropist & Author

Wishing Joy

“When you wish someone joy,
you wish them peace, love, prosperity, happiness…
all the good things.”
~ Maya Angelou,
Poet, Civil Rights Activist, Dancer,
Film Producer, Television Producer, Playwright,
Film Director, Author, Actress, and Professor

Thinking & Questioning

“Constantly think about how you could be
doing things better and keep questioning yourself.”
~ Elon Musk,
Business Magnate, Investor & Inventor