Our Most Important Friendships

“Your most important friendships should be with your own brothers and sisters and with your father and mother.
Love your family. Be loyal to them. Have a genuine concern for your brothers and sisters. 
~ Ezra Taft Benson,
Farmer, United States Secretary of Agriculture (1953-1961),
President – The Church of Jesus Christ of Latter-day Saints (1985-1994),
Boy Scouts of America Awards: Silver Beaver, Silver Antelope
& Silver Buffalo & International Scouting Award Bronze Wolf

It’s About Loyal Customers

“Customers have high expectations,
so you need to deliver excellent service,
you need to deliver great products,
and you need to deliver them in a very cost-efficient way.
The company’s strategy is about loyal customers,
it’s about lasting relationships with our customers.”
~ Ana Botin
a.k.a Ana Patricia Botín-Sanz de Sautuola O’Shea
,
Banker & Chair, Santander Group