Good Service vs. Platinum Service

” What’s the difference between ‘Good Service’ and ‘Platinum Service’? ‘Good’ is the enemy of ‘Great’.
So, ‘GOOD’ – that dog won’t hunt, anymore; it is about being ‘PLATINUM’!
See, … when I understand to see my Customers as my Guests, I don’t rush to serve them.
I stop looking at them through the lens of ‘Transaction’
and I see them through the lens of ‘Transformation’.
So, net-net takeaway: stop ‘Selling’ and start ‘Connecting’,
because when you ‘Sell’ that’s a ‘Transaction’.
When you ‘Connect’ that’s a ‘Relationship’! ”
~ Simon T. Bailey,
Executive Advisor, Author, Entrepreneur, Keynote & Hall of Fame Speaker,
Founder – Brilliance Institute & CEO of Simon T. Bailey International, Inc.
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Family & Business

“A man should never neglect his family for business.”
~ Walter Elias Disney,
Business Magnate, Animator, Cartoonist,
Producer, Director, Screenwriter, Philanthropist,
Voice Actor, Co-Founder of Walt Disney Productions,
Academy Awards (22x), Golden Globe Awards (3x) & an Emmy Award

To Do Great Work

“I think it’s important to do great work.”
~ Kyra Sedwick,
a.k.a Kyra Minturn Sedgwick Bacon
Actress, Producer, Satellite Awards (2005, 2006), Gracie Allen Award (2006),
Golden Globe (2007), People’s Choice Award (2009), Hollywood Walk of Fame (2009)
& Primetime Emmy Award (2010)

From a Place of Service

“People need to know who you are.
They need to know what you offer and you need to ask them to buy.
If you’re uncomfortable with self-promotion, ask yourself
what’s in it for the potential customer or client.
Come from a place of service, and you will start to see
your promotions as an avenue to help people who need what you have.”
~ Jenn Scalia,
Business Mentor & Visibility Strategist

Investing in Your Brand

“Most people don’t understand the value of investing in your brand
and your own development. When you’re starting out, it seems like you need to cut corners
and keep things cheap, but I’ve never regretted investing in myself, my skills, or my brand,
no matter how tight things were.”
~ Lewis Howes,
Author, Lifestyle Entrepreneur, Business Coach, Speaker & Podcaster

Business at a Higher Level

“Successful business owners are constantly learning new ways
to make their businesses grow and operate at a higher level.
They are reading industry blogs, listening to podcasts,
attending conferences, and taking courses.”
~ Brandon Gaille,
Marketing Podcaster, Blogmaster – The Blog Millionaire

Like They Will Buy

“Look, you need to treat the prospect like a buyer — treat everyone like a buyer.
One of the biggest errors made by salespeople — especially experienced salespeople —
is the supposed ability to determine who is and who isn’t a real buyer.
I don’t care what the situation they told you is— no money, no budget, they got tax problems,
and they’re not the decision maker — treat the buyer like a buyer. Treat them like they WILL buy from you.”
~ Grant Cardone,
Author, Entrepreneur, Producer,
& Online Sales Training Expert